Job Role
Areas of IT Infra which he will be responsible:
1.IT Infrastructure:
- Data Centre including
- Server Management (Both ON PREMISE and on CLOUD) and Security,
- Network Architecture and Security,
- Past experience of Setting up of IT Setting up of for a new site,
- Past Experience of Migration of Servers between locations and to Cloud,
- Managed the Multi Cloud Environment
- Manage the WAN Network and Links (MPLS, ILL, Internet) across all the locations,
- Managed the Network and Server Segmentation based on company/ User Group/ Geography,
2.Manage the overall IT operations related to overall service delivery for all the locations of GFL & IWL
3.Manage implementation and enhancement of IT infrastructure projects
4.Manage change initiatives properly and in a systematically manner to ensure availability, performance and reliability of the systems impacted by change.
5. Organize, supervise, and develop the Helpdesk/IT Support team.
6. Lead Operations reviews of IT services covering Employee Satisfaction, SLA performance, Operational metrics (Aging tickets, Tickets quality, IT assets allocation/deallocation etc.)
7. Manage and monitor licenses, subscriptions, and user management as necessary
8. Inspire continuous improvement of all IT team processes and initiatives; you'll get behind our Fulfillment department continually driving operational excellence
9. You will manage demand from users on IT services and supervise the delivery
10. Deploy, Install, Configure and administer Systems and Servers.
11. Work on executing the Infrastructure Projects across the locations basis the 5 yrs IT Strategy,
12. Implement Passive Network at Plants for a strong IT & OT integration
